I want to start with the date, because I think it matters. LO SMILES UK LTD was incorporated on 5 August 2025. Companies House number 16629048. I am the sole director. As I write this we are a little over eight months old. I keep that fact at the top of the page on purpose. The dentistry we organise is older than the company — our lead dentist has been placing implants and bonding veneers in Antalya since 2017 — but the operation that wraps a UK consultation room and an Antalya hospital around that surgery is genuinely new. I am not going to pretend otherwise.
The thing that decided it for me was a woman called Eleanor. She emailed us in May 2025, before the company existed in any formal way. She had been quoted £24,000 in London for full implants and £6,800 in Antalya by a clinic that would not tell her, in writing, which implant they were placing. She asked us, very politely, three times. The clinic kept sending photographs of other people’s teeth. She forwarded the thread to me one evening and asked whether we could just tell her the brand. Our lead dentist replied within the hour with the model number, the platform, the surface treatment, and the page of the Hiossen catalogue it sits on. She booked a flight the next morning. I remember thinking: this is not a marketing problem. This is a paperwork problem. And the paperwork is fixable.
So in August I incorporated. I rented the room on Bridge Street in Manchester — second floor, the Deansgate side, twelve minutes from Piccadilly station — because the people who were emailing us were almost all from the north of England, and I did not want them to have to come to Türkiye for a conversation. Belfast followed in the autumn, in the Clockwise building on High Street. Leamington opens this coming autumn. The rooms are small. There is a kettle in the Belfast one; we share it with the floor.
The decision I weigh most is naming our dentists publicly. They are the clinicians whose photographs and qualifications you can find on the team page. They sign every plan; they place every implant; they see you again at the six-month review. That commits all of us to something specific. If something goes wrong with your case, you do not chase a brand. You chase a person, and that person has a name, a registration, and a director who reads her own email. That is the trade. We accept it.
On the ground in the UK that means our patient coordination team — who patients almost always remember by first name — picks up the phone. In Antalya it means the clinical team in the hospital, several of whom are named in our Google reviews even though their UK paperwork is still being finalised before they join the team page. We add people to that page one at a time, when the file is right.
There are things I am not ready to say in public yet. I cannot tell you what our five-year follow-up rate looks like, because Lo Smiles has not existed for five years. The longest case in our follow-up book is one our lead dentist placed in 2017, before any of this was a company. I can tell you what we are doing about it: every patient signs a file that follows them to their UK dentist, and every plan carries the lot number of the part that went in. In ten years I will have a five-year follow-up rate. Until then, I have a way of writing things down so the dentist who picks up your file after us will know what to do.
If you want to email me directly, marketing@losmiles.uk is the address that arrives in my inbox. I read it. Our coordinator reads it. Our dentists read anything clinical. We are still small enough that a real person answers, which I hope is part of why people come to us in the first place.
Ayse Ayyildiz · Director, LO SMILES UK LTD · Manchester, April 2026.